Your Privacy Matters to Us

Hello from the Pallet Shipping Philadelphia Team!

We believe in keeping things transparent and straightforward. This page explains how we handle your information when you work with us – real people just like you who care about getting your shipments where they need to go, safely and efficiently.

What Information We Collect & Why

When You Work With Us, We Gather:

The Basics We Need to Serve You
  • Your name and contact details (so we can actually reach you!)
  • Shipping addresses and instructions (can’t deliver without these!)
  • Payment information (securely processed, of course)
Website Visitor Information
  • How you use our site (helps us make it better for you)
  • Technical info like your IP address and browser type (for security and site improvement)
  • Cookie data that helps remember your preferences (makes your next visit easier)

How We Put Your Information to Work

We use what you share with us to:
  • Get your pallets and freight where they need to go
  • Keep you updated about your shipments
  • Make our services even better based on what we learn
  • Send you useful info about services you might need (but only if you want it!)
  • Keep everything legal and secure

Who Sees Your Information

Your privacy is protected. We only share with:
  • The delivery partners who help get your shipments delivered
  • Our team members who need it to serve you
  • Legal authorities (only when required by law)
We never sell your personal information to anyone. Period.

Keeping Your Information Safe

We protect your data like it’s our own:
  • Using industry-standard security practices
  • Regularly updating our systems
  • Training our team on privacy best practices

While no online system is 100% secure, we’re committed to doing everything reasonable to protect what you share with us.

Your Rights & Choices

You’re in control. You can:
  • See what information we have about you
  • Ask us to update or correct your information
  • Request that we delete your data (when legally possible)
  • Opt out of marketing communications
  • Manage cookie settings through your browser

Just reach out if you need any of these options.

Not for the Little Ones

Our services are designed for adults. We don’t knowingly collect information from children under 13.

Changes to This Policy

When we update this policy, we’ll post the new version here with the date it was changed. Check back occasionally to stay informed.

Last Updated: May 9, 2025

Questions? We’re Here to Help!

Get in touch with our Philadelphia team:

We’re real people ready to answer your questions about how we handle your information.